Different ways of working and delivering our services
Ashford Borough Council has been closely monitoring the situation as it has developed and has been implementing its business continuity plans. We would like to reassure our residents that we do plan for major events such as this that will inevitably disrupt our services. Our contingency plans set out how services will operate in the event of disruption. A list highlighting disruption to our normal business can be found on our website.
These plans are being regularly reviewed in light of the developments surrounding the Coronavirus outbreak and taking into account the ongoing advice from central government. Officers are meeting regularly as the situation develops and working with partners in the Kent Resilience Forum (KRF). The KRF is made up of many public-serving organisations, such as local authorities and the emergency services. It provides strategic, tactical and operational guidance on community resilience planning across Kent and the Medway Towns. The KRF is continually monitoring the situation across Kent.
Our key responsibilities as the borough council for Ashford are to protect our communities (especially those who are vulnerable), our staff, maintain priority service delivery and assist our business community where possible. This includes taking steps to ensure continuity of services by attempting to reduce the risk. This may mean we provide our services in a different way and in some cases we may delay areas of non-urgent work and postpone events to reduce the transmission risk.
The council will keep customers informed in the event of any changes to the delivery of services and arrangements it has in place to support our communities via our website and social media channels. You may be interested to note that the council is working in partnership with Ashford Volunteer Centre to support as many volunteer groups and individuals as possible in order to create strong community spirit and help one another through these difficult times. Find out more about our Community Support Hub.
Cllr Gerry Clarkson, Leader of Ashford Borough Council said: “We understand these are worrying times for everyone. Councillors and officers at Ashford Borough Council are working hard to ensure we protect our community as much as we can and maintain delivery of services to all our residents.”
Further information can be found on our main website under a dedicated Coronavirus webpage.